Automation and Integration
You can establish automations between guestdash and existing systems in your hotel, such as point of sale (POS) or maintenance, among other examples.
Make your schedule work for you
Set up recurring automations on a specific schedule. Discover countless possibilities to save time and stay organized.
Examples:
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Daily, at 8:55 am, start a specific service.
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For all customers checking in/checking out today, please send a satisfaction survey.
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On the third Wednesday of each month, organize a "tidying up" service and send a message to a specific group on Whatsapp/Telegram.
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Each year, on December 24th, send a Merry Christmas message to guests.
Automate processes
Automate processes so that actions occur on their own, activated by any delay in service.
Examples:
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When a service or complaint is delayed, send a message on Whatsapp or send a PUSH notification on the guestdash hotel app.
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2 Hours before a service or complaint is delayed, send a message on Whatsapp or send a PUSH notification on the guestdash hotel app.
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3 days before a service or complaint is delayed send a message on Whatsapp or send a PUSH notification on the guestdash hotel app.
Create triggers
Create triggers that react to the movement of your services, the type of housing unit or the profile of your guest.
Examples:
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When a cleaning service is requested, trigger an alert in the guestdash hotel app.
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When you detect a critical service being opened by a VIP guest, automatically send a satisfaction survey.
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If a critical service is requested by the guest twice or more, proactively initiate service follow-up.
Easily develop intelligent automations, making the most of your creativity and integrating your systems for a seamless journey.
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