Add-ons
Turn on the add-on, not the catalogue.
Every add-on solves a concrete pain point in the operation and they all run inside the Journey Hub: the same guest, the same booking, the same conversation.
They are turned on in Add-ons, one by one, to fit the operation. Start with the biggest pain point: each add-on you turn on makes the others more useful, and what does not exist we build to order.
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ReputaMonitor and answer your hotel’s reviews on the main OTAs, all in one place.ALL OTAS · REPLY WITH AIFrequently asked
How the add-ons are chosen.
Do I have to turn on every add-on?
No. The core is the Journey Hub and each add-on is turned on in Add-ons when the pain it solves is there. There is no advantage in turning everything on in the first month.
Do the add-ons work on their own?
They do, but they gain value together, because they share the same guest, the same booking and the same conversation. The Service Desk fires the Satisfaction Survey when a request is closed, and Agenda Fácil issues the voucher that the Attendance Check validates.
Do you need programming to set up an add-on?
No. Forms, surveys and flows are built in visual builders, with preview, by the hotel team itself.
What if what I need is not in any add-on?
We develop custom add-ons inside the platform, to automate repetitive tasks, create steps of your own in the guest journey or connect systems that do not talk to each other.
How does it work in a chain with several properties?
The group sets the standard once and each property inherits it and adjusts only what is different. See the solution for hotel groups.
Tell us the biggest pain point and we suggest where to start.
In the demo we show only the add-ons that make sense for your operation, with your hotel’s scenario.