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For technology and systems

A new layer on top of the PMS, with no migration project.

Whoever is responsible for the hotel’s systems gets requests to add tools every week, and knows each new tool is one more integration to maintain. Guestdash does not replace the system of record: it connects to it, and the PMS stays the source of truth.

The three legitimate objections

What usually stalls a project like this.

"I am not changing PMS."

And you do not need to. We sit on top of what already exists and return operations. There is no migration of historical data and no replacement of the system of record.

"One more integration for me to maintain."

The connection is built and maintained by us, with the credentials the hotel authorises. When a vendor changes the interface, the problem is ours.

"Who will see guest data?"

Users, roles and keys managed at group level, with visibility limited to what each role needs. Every access is logged.

Architecture

What you need to know before approving.

Isolation by property
Each property with its own context and knowledge base, with no mixing between clients.
API keys per property
Issued and revoked at group level, with no shared credentials between properties.
Hosting in the European Union
Encryption in transit and at rest. For Brazil, the location is set in the contract.
Auditable log
Who did what and when, including access to guest data.
No cross-training of models
One client’s data does not train general-purpose models.
No-code configuration
Forms, surveys and flows are created by operations, which takes IT out of the request queue.

You stop being the request queue.

Today, changing a pre-check-in field or creating a new form is a request that enters your queue and takes weeks. With visual builders, the operations team itself builds, previews and publishes.

What stays on your side is what should: access, integrations and compliance.

Send us your security questionnaire.

We answer the questionnaire and provide the data processing agreement before any commitment.

Talk to the technical team