Voice, site chat and messaging: Guestdash serves the guest where they already are, with AI agents that speak in your hotel’s voice, and turns every conversation into real operations for the team. Runs on the PMS you already have.
From hotel groups to short-stay rentals. From a 24-hour desk to no desk at all.
The website, the phone and the front-desk WhatsApp do not talk to each other. Nobody holds the whole conversation.
Start where it hurts most. Each product stands on its own, and together they share the same guest, the same booking and the same conversation.
The guest calls and speaks to an assistant trained on the hotel’s own knowledge. No call is lost outside front-desk hours.
The same agent answers in the site widget, on WhatsApp, on Telegram, by SMS and by email. Each channel is switched on when it makes sense, and the conversation stays the same.
Every conversation on one screen, with context from the PMS. Each request is born with an owner and a deadline, and messages go out on their own at each stage.
This is the path that only exists when the conversation, the operation and the measurement live in the same place.
Five steps, one guest, one screen.
The starting point changes with the type of property and with where you sit in the organisation.
Hotels, resorts and groups that changed the way they serve.
Quotes translated from Portuguese.
"Guestdash has become an essential part of our operation, letting us automate all guest communication, from the online check-in request to sending the access codes to our properties. As we have no physical front desk, it helps us guarantee a simple, efficient experience for the guest while letting us manage and follow housekeeping."
Carla Torres General Manager · Nôma Living"With the know-how of the team and of the Guestdash platform, we quickly overcame the implementation challenges and automated a previously manual document-import process, with clear gains in operational efficiency and information quality. It was, without a doubt, a real turning point for our hotel operation."
Vitor Hugo Santos IT Manager · MGE Hotels"Guestdash was essential in modernising our digital guest journey, bringing more operational efficiency, integration and a smoother experience across every stage. Automating and centralising the processes lets us follow the guest more closely and optimise the team’s work."
Renato Nascimento Innovation & Systems Manager · Pontes Hotéis & ResortsA demo with your data and your operation.
